Delegate with structure
Choose tasks that can be handed to an agent, and describe them well enough that it can carry them out.
Partners and press
Overview
Handing work to an agent is easy. This course covers keeping it in bounds.
Agents and Workflows closes OpenAI Academy’s three Foundations courses and is free, self-paced and tied to ChatGPT Work. In 75–90 minutes you delegate structured tasks to agents, set boundaries and checkpoints, and review under human oversight. Its assessment draws 10–20 questions from a bank of 50, and OpenAI says the badge is not a certification.
5Modules
10–20Questions
1.25–1.5Hours
7Roles
What it covers
Learn all the way down.
Learn all the way down.
Perform when it matters.
Set the boundaries
Define the context an agent works from, what it may not do, and where it must stop for a check.
Place checkpoints
Put human review points where they catch problems before the agent’s work builds on them.
Review and improve
Read what the agent produced with oversight, and refine the instructions until the result holds.
Course outline
Hand work to an agent
Hand work to an agent
and stay in charge of the result.
We design this course ourselves. OpenAI issues the credential, and LUNARTECH is independent of OpenAI.
An agent works toward a goal across several steps, using tools, instead of answering one question. You learn how that differs from a prompt or a fixed workflow, and which tasks are safe and worthwhile to delegate.
- Agents compared with prompts and workflows
- What an agent can do on its own
- Features of a task that suits delegation
- Tasks that should stay with a person
- Estimating the cost of a mistake
You build A sorted list of your own tasks: hand over, supervise or keep.
A good delegation says what the finished work looks like. You write a task brief with a goal, steps, inputs and a definition of done, the way you would for a capable colleague who cannot ask follow-up questions.
- Writing the goal and the finished state
- Listing the steps and the order they run in
- Supplying inputs, files and examples
- Defining what done looks like
- Anticipating where the agent might go off course
You build A task brief for one real piece of work, ready to give to an agent.
An agent needs to know what it may use, what it must not touch and when to stop and ask. You give it context, set limits on its actions, and mark the points where it must wait for a person.
- Choosing the context an agent works from
- Setting limits on what it may read and change
- Stating what it must never do
- Choosing where it stops for approval
- Telling it what to do when it is unsure
You build A boundaries and checkpoints section added to your task brief.
Oversight is a skill, not a glance. You read what the agent produced against the brief, check its sources and actions, and decide whether to accept it, correct it or send it back.
- Reading the result against the brief
- Checking sources and the steps it took
- Spotting shortcuts and silent assumptions
- Accepting, correcting or rejecting work
- Recording what you reviewed
You build A review sheet you complete after each agent run.
When an agent’s work falls short, the fix is usually in the instructions. You trace each problem to a gap in the brief, revise it, and run the task again until the result holds from one run to the next.
- Tracing a poor result to a gap in the brief
- Changing one instruction at a time
- Re-running to see whether the result holds
- Capturing what you learned in a template
- Knowing when a task needs a person after all
You build A refined brief and template, tested over several runs.
Issued by
Certifying body · Independent of LUNARTECH
OpenAI
A certification in early pilot, and free Academy courses across Foundations, Codex and the API. OpenAI says its Academy badges and certificates of completion are not certifications, and don’t guarantee eligibility for one. Availability is still changing, so check OpenAI’s own pages before planning around any of these.
How you get there
Top-tier roles go to people who can do the work.
Top-tier roles go to people who can do the work.
Here’s how you get there.
Know where you start.
Foundations pathway level. Check OpenAI’s official page for what it expects before you begin.
Work through the course.
Five modules, designed by LUNARTECH, at your own pace.
Earn it with OpenAI.
OpenAI issues the credential, so you earn it directly with them.
Support
Support at every stage.
Support at every stage.
You won’t be working through this alone.
Before you start
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Any time
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All the way through
A schedule that fits around your life.
Your own paceFrom anywhereAt any hour
After the last lesson
Stay in the network.
Your alumni network stays with you: ongoing support, opportunities and industry insight.
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Interview preparation
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Connections with industry leaders, and an alumni network that stays with you.
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Your certificate
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Finish a LUNARTECH course and its certificate is issued in your name, under our signature. OpenAI’s credential comes from OpenAI.
Certificate of completion
Your Name
Agents and Workflows course
LUNARTECH RISE Academy
Pricing
This course comes with the membership.
This course comes with the membership.
So does everything else.
One membership opens every course, certification, workshop and masterclass in the Academy. Every plan starts with a 3-day free trial. OpenAI issues the credential.
3 days free, then $29.97 a month. Your card is only charged once the trial ends.
Included in every plan
- Every course in the Academy
- Every certification course
- Workshops and masterclasses
- A certificate of completion
- A 3-day free trial
- Learning at your own pace
- The lifetime alumni network
- Upgrades at any time
In practice
Seven roles.
Seven roles.
One credential across them all.
No single job owns it. Here’s where each role leans hardest, and where its work ends up.
- 01Delegation
- 02Boundaries
- 03Oversight
-
Agents are good at structured, repeatable tasks. Boundaries decide what they may touch.
Delegation, Boundaries
Operations, Everyday knowledge work
-
Checkpoints are part of the design. Oversight shows where an agent drifts.
Boundaries, Oversight
Research and analysis, Operations
-
Handing an agent a task means writing a clear brief. Reviewing its work is part of owning the result.
Delegation, Oversight
Research and analysis
-
An agent can gather sources while you frame the question. You check what it found before you use it.
Delegation, Oversight
Research and analysis
-
An agent that answers customers needs firm limits. Human oversight decides which cases it passes on.
Boundaries, Oversight
Customer-facing teams
-
Delegating to an agent is delegating with a brief. Boundaries and checkpoints make the work trackable.
Delegation, Boundaries
Operations
-
A record of who approved what matters once agents act. Oversight is the control you can point to.
Boundaries, Oversight
Operations, Customer-facing teams
- Everyday knowledge work
- Operations
- Research and analysis
- Customer-facing teams
Operations Manager
Agents are good at structured, repeatable tasks. Boundaries decide what they may touch.
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The field
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Roles and pay
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Open roles: Built In, Greenhouse, LinkedIn.
Typical salaries: Glassdoor, Levels.fyi, Payscale, Indeed, Ravio, JobRise, U.S. BLS. Military: 2026 U.S. basic pay, drone officers with aviation incentive pay.
Updated November 2026.
FAQ
Frequently asked questions.
Need help? These answers cover most of what people ask before they start.
No. OpenAI issues it. LUNARTECH is independent of OpenAI, and its names and marks belong to it. When you finish a course of ours, you earn a LUNARTECH certificate of completion for that course.
No. We design this course ourselves, around what the credential covers. OpenAI has no part in it, and you still earn the credential directly with OpenAI.
10–20 questions, 1.25–1.5 hours, online, self-paced. The passing score is 80% on the assessment.
We last reviewed it on 5 November 2026, from excerpts of OpenAI’s official pages, because its site doesn’t accept automated readers. Details change, so check the official page before you book.
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The course
Build the skills behind Agents and Workflows.
Learn to hand structured tasks to agents and keep control. Start with a free trial, or enroll in a plan and work through the course at your own pace. OpenAI issues the credential.
LUNARTECH is independent of the vendors and certifying bodies listed here. Their names, exam titles and marks belong to them, exams are run by them, and credentials are issued by them. Reviewed 5 November 2026. Catalogues change often, so confirm the details on the official page before you book.
